Siapa Returns Policy

At Siapa Clothing, many of our pieces are made to order. This helps us maintain quality, reduce waste, and keep production intentional. Because of this, orders can take up to 2–3 weeks to be made and dispatched. You’ll receive a tracking email once your order is on the way.

If you are not satisfied with your order, we do accept returns under the conditions listed below.

Items must be:

• Unworn
• Unwashed
• In original condition with all tags attached
• Returned within 30 days of delivery

Items that cannot be returned:

• Sale items
• Gift cards
• Custom or personalised items
• Final sale products

To start a return, email us at  Info@siapaclothing.com with your order number and reason for return. Our team will respond with a Return Authorization Number and instructions.

Please pack your item securely (original packaging if possible) and include:

• Your order receipt
• The Return Authorization Number

We recommend using tracked shipping, as we cannot accept responsibility for lost return parcels.

Return Shipping

• UK returns: We can provide a prepaid return label. The cost of the return label will be deducted from your refund.
• International returns: Customers are responsible for return shipping costs.

Refunds
Once we receive and inspect your return, we’ll email you with an update.
If approved, your refund will be issued to your original payment method within 7–10 business days.
Original shipping costs are not refundable.

Exchanges
If you want a different size or colour, please return the original item and place a new order. This ensures availability and faster service.

Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us immediately at Info@siapaclothing.com with:

• Your order number
• A clear photo of the issue

We will arrange a replacement or refund where appropriate.

Contact
Email: info@siapaclothing.com

Thank you for choosing Siapa Clothing® – Worth the Problem.